Who is responsible for the processing of your personal data?
The website www.littlegiant.be (hereafter the "Website") as well as all sub-domains are managed by Little Giant Europa NV, with registered office at Dennenlaan 8, 2340, Beerse and with company number 0403.839.506 (hereinafter "Little Giant", "we" or "us").
For all questions and comments in connection with the Website or with regards to the processing of your personal data, please feel free to contact us via the following e-mail address: firstname.lastname@example.org.
Which types of personal data do we process?
1. Personal data you provide us with.
Firstly, we process part of the personal data that you have provided to us in the context of our services. We will for instance collect your personal data when contacting us by (or through) an e-mail inquiry or through complaints about our services. In order for us to manage our website visitors and suppliers, we process your basic identification data. In order for you to make use of our services, you should provide us with your details, including several personal details such as your e-mail address, name, address, language preference and contact details. After providing our services, we may also request additional information that may help us deliver even more customized services, such as your experiences and suggestions. Our legal basis for this process, is to be found in our legitimate interest as this is necessary for the implementation of the agreement.
2. Personal data we collect based on your web browsing behavior
We keep technical information on every individual who visits our website. To facilitate navigation on the Website and to optimize technical management, the Website uses "cookies". This specifically concerns log file data, such as an IP address, opened pages, mouse clicks, the date and time of your request, your browser, the search engine, browser, data about the device, the keywords used to find the Website. etc.This data allows us to recognize you as well as to tell us more about your using behavior of our website , for example which pages you have viewed. The legal basis for this process may anew be found in our legitimate interest. These analyses allow us to improve the usability of our website and to adapt the website to your preferences and interests.
3. Personal data we receive from third parties.
We also process certain data that we obtain from other companies. This mainly concerns basic data (name, e-mail address and professional phone number). This information includes, for example, direct identification data, email addresses, and anonymized information.
We may also supplement our collected personal data with information from other reliable sources, both from online and offline data providers. Little Giant will only proceed with this insofar as this data has been lawfully collected by the third party. Likewise, this data may also lawfully be shared with us for the purpose that we seek. If necessary, Little Giant will endeavor to receive explicit permission for this. The legal basis for this process may be found in the implementation of the agreement and in our legitimate interest.
How long will your personal data be stored?
Your data and order history are only actively stored for up to 5 years Starting from the date of the last use of our services. Little Giant will keep your personal data for the duration that is necessary to achieve the desired goals. By law we may be required to store data for up to 10 years, this will in particular be the case for invoices or data used in the event of a dispute. Little Giant may also continue to retain personal data in relation to individuals who have canceled their orders, in order to be able to answer questions or complaints that may be sent after the termination of its services as well as in order to comply with all applicable laws, including the tax area.
Through which channels do we process your personal data?
We collect the aforementioned personal data through various channels such as our Website, suppliers, customers, partners as well as directly from the personal data you provide us with and which we process in our database.
1. Through the Website
2. Public Images
A photographer and video crew may regularly be present at our activities. These photos may be published on our website and our social media and may be used as future promotional material in brochures or on our website. This mainly concerns atmospheric photos of expositions. On some of the photos you may be recognizable as a spectator. We hope you understand that these photos are necessary for our interest to capture the event and the number of attendees. Your permission will be requested whenever your presence in a recognizable image is possible. Please do not hesitate to approach our photographers whenever you do not wish to be photographed. All photos are stored on the secure server of Little Giant.
For which purposes do we process your personal data?
1. Use of our services and organization of events
The requested information will be necessary in order to comply with our agreements towards you (as a party). When you entrust a project to us, we sometimes ask you to provide us with your personal information. Furthermore, obtaining your data correctly is also important to prevent or detect abuse and fraud.
In order to provide to you our services, your data will be used. More specifically for, but not limited to:
- Determination of rates;
- Service mailing during your project;
- Contact in case of changes or cancellation;
- Information on similar products
2. Offer communication and educational services
Messages and e-mail sent to us will be saved. Relevant to the situation in question, we may ask your for your personal information. This will enable us to process your questions and answer your requests. The data will be stored on secure servers. The data collected by us is used for market research and customer profiling, to make the information about our products and / or services more relevant to you, to keep you informed on the status of your project and to better tailor our service to your possible interests and needs.
As to enable communication on the status of your project, data will be processed based on the necessity of the performance of the contract.
We may also process your personal data for purposes such as organizing workshops, seminars, lectures and market research in order to strengthen or expand our market position and to offer education in the industrial sector.
Are your personal data being transferred to third parties?
Your information will never be sold or rented to third parties. For certain services such as management software, payment processing, accounting package and the back-up service, we rely on a number of external companies or service providers. It is necessary that such parties have access to certain data and information in order to be able to fully deliver our service. Little Giant only allows this to the extent that it is necessary for the performance of its assignment and additionally these companies offer the necessary guarantees regarding the access and security of this data and information.
Actual processors are only appointed after a comparative selection where quality and safe processing are paramount. Little Giant keeps the personal data obtained from the user secret and obliges its employees and any Sub-processors to maintain confidentiality. Little Giant can provide the following guarantees regarding data processing:
- In its agreement with the actual processor, Little Giant has made clear agreements regarding the quality of data processing.
- The actual processor can only use the data for the purposes as determined by Little Giant.
- Your personal data will never be processed by an actual processor who does not endorse or guarantee the European principles of protection of personal data
In other cases, Little Giant can appeal to certain parties who therefore also need access to part of your personal data. These processors or third parties are:
- Partners such as sponsors and the like;
- Legal offices;
- Insurance companies;
In the event of co-production of a project, Little Giant may occasionally receive personal data from or share with one of its partners in order to provide its services. This can involve shared production of a project, administrative processing or joint communication regarding a project. All these parties must adhere to strict contractual requirements and will never be able to use this personal data for any other purpose.
Our website uses various integrations (including via Cookies) from third parties. Through these integrations, the third parties collect personal data that they can then use for their own processing operations.
Little Giant may further disclose your personal data pursuant to a court order or to comply with other mandatory laws or regulations. Little Giant will use reasonable endeavors to inform you as soon as possible, unless Little Giant is subject to legal restrictions.
What are your rights and how do you exercise these?
When using your personal data, we take into account the rights that the law grants you. We offer all clients the opportunity to view, change and delete all personal information provided to us. You likewise enjoy the option to have all your data as well as your order history erased. By doing so, potentially useful information may escape you.
You can at any time request information on your personal data held by Little Giant. Requests on correcting or deleting this information if necessary, opposing the further processing of your personal data or on limiting the process thereof may be forwarded anytime. When you exercise your rights, we ask you to be as specific as possible so that we can handle your question concretely and correctly. We also point out that we must be able to reasonably verify your identity in order to exercise your rights so that we can prevent someone else from exercising it. Little Giant will take the necessary steps to process every request within the shortest delay.
Right to view: You have the right to access your personal data collected by us at any time by requesting an overview of the personal data we collect from you, as well as the use by Little Giant of your personal data.
Right of improvement, removal and limitation: In addition, you always have the right to request Little Giant to correct, supplement or delete your personal data. You acknowledge that in the event of refusal of communication or request for the removal of personal data, certain services by Little Giant will no longer be feasible. You may also request to limit the processing of your personal data or to have data that are no longer relevant removed.
Right to object: You have a right to object to the processing of your personal data for serious and legitimate reasons. In addition, you always have the right to object to the use of personal data for direct marketing purposes; in such a case no further reasons therefore will be requested.
Right of free data transfer: You have the right to obtain your personal data that you have provided to Little Giant in a structured, common and readable form and / or to have it transferred to other responsible parties.
Right of withdrawal of the permission: Insofar as the processing is based on your prior permission, you have the right to withdraw that permission.
Right to file a complaint: Finally, you also have the right to file a complaint with the Data Protection Authority with the following contact details:
- Address: Drukpersstraat 35, 1000 Brussels
- Tel: +32 (0)2 274 48 00 & +32 (0)2 274 48 35
- E-mail: email@example.com.
Before you do so, we will make every effort to achieve an amicable settlement
Will my data be processed outside of Europe?
Your personal data is stored within the EU. Little Giant always tries to process personal data as much as possible within the EEA and in any case only transfers data to a non-EEA country if that country offers an adequate level of protection within the meaning of the GDPR, or within the limits permitted by the same law, for example by ensuring data protection through appropriate contractual provisions.
Do we process personal data of minors?
As a professional organization we are committed to assume our special duty to protect the personal data of minors. Persons under the age of 18 and people who do not have full legal authority may generally not use our services.
In what ways do we protect your personal data?
We are committed to take technical and organizational measures to ensure an appropriate level of security on well-protected computers . If we cooperate with other parties, we demand the same level of security from them. In particular, Little Giant will protect your personal data against destruction, loss, alteration or unauthorized provision of or unauthorized access to transmitted, stored or otherwise processed data, either accidentally or unlawfully. Despite our efforts, we can never fully guarantee the safety and protection of your personal data
In which ways do we limit our liability?
Despite our efforts, inaccuracies may occur in the information provided. Little Giant cannot be held liable for direct or indirect damage resulting from the use of the information on this site. The website may contain hyperlinks to websites or pages of third parties or refer to them indirectly. Little Giant cannot be held responsible for the content of these external websites. Links to these websites or pages will in no way imply an approval of their content. The content of this site, including brands, logos, data, product or company names, texts, images and the like are protected by intellectual rights and belong to Little Giant or entitled third parties.
Under no circumstances can Little Giant be held liable for any direct or indirect damage resulting from incorrect or unlawful use of your personal data by a third party. You are solely responsible for the use that is made from the Website of your computer, IP address and your identification data, as well as for their confidentiality.
Questions or feedback?